Accessibility
Chemme is committed to making our website, products, and shopping experience accessible to all parents, caregivers, and visitors—including those with disabilities.
We believe every family deserves an easy, inclusive, and supportive experience when exploring our products.
1. Our Commitment
We are actively working to ensure that www.mychemme.com is accessible and easy to use for everyone. Our goal is to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
This includes making our site:
• Navigable with screen readers
• Functional using keyboard-only navigation
• Clear in layout, text, and structure
• Friendly to assistive technologies
• Consistent in color contrast and readability
• Designed to support alt text, captions, and descriptive labels
2. Measures We Take
To support accessibility, Chemme:
• Uses an accessible website theme and development framework
• Provides alt text for product images
• Ensures readable color contrast in text and backgrounds
• Follows semantic HTML structure for screen readers
• Tests functionality with assistive technologies
• Continuously audits new content for accessibility
• Trains team members responsible for website updates
We are always improving and updating based on new standards and user feedback.
3. Ongoing Improvements
Accessibility is not a one-time task — it’s part of our ongoing commitment.
We regularly review:
• Product listings
• Navigation menus
• Fonts, colors, icons
• Mobile responsiveness
• Page load and usability
• Keyboard accessibility
As Chemme grows, we want our digital experience to grow with it.
4. Alternative Access
If you need help using our website, placing an order, or finding product information, we’re here for you.
You can reach us for assistance:
📧 support@mychemme.com
We aim to respond within 1–2 business days.
5. Feedback & Requests
If you experience any accessibility barriers or have suggestions on how we can improve, please let us know. We welcome all feedback — it helps us create a better, more inclusive experience for every family.
Please contact us at:
📧 support@mychemme.com
Include any details that will help us address the issue quickly (page URL, device, browser, etc.).
6. Third-Party Content
Some content or tools on our site may be provided by third parties (such as social media embeds, videos, or payment processors).
We cannot control these features, but we encourage each provider to maintain accessible standards.